While performing our duties in ensuring better child care for our children, you have entrusted us with your information. We understand the responsibility that comes with handling this crucial asset and commit to keep it safe. We collect and process data in strict compliance with the provisions of the Data Protection Act 2019 and international standards regarding data collection and processing. This privacy policy is meant to sensitize you on the data we collect, why we collect it and how you can update, delete, or export your information from our platform.

Information We Collect

When you use our website like registering for our online services, We collect information about you in order to serve you better. From time to time we may collect information relating to:-

1. Personal information including but not limited to email address, phone number, password, location and name.
2. Data regarding the usage of our web applications using google analytic tools. This information depends on the way the user manages privacy controls
3. Information on the browser type, operating system, IP address may be collected to improve your account security
4. Information in form of cookies, application data cache, web browser storage, server logs and local storage

Why We Collect the Information

1. To serve you
2. To customize our services for you and better your experience on our online platfoms
3. To communicate with you through emails, texts and calls to facilitate service delivery
4. To analyze and understand how our online services are being used and use this information to improve service delivery
5. To help diagonize and troubleshoot reported issues
6. To protect and ensure security of your account

Your Privacy Controls

Our services allow you to manage the information shared with us. You can update or delete the information anytime from our website

You have the right to:-

1. be informed the use to which your personal data is used
2. access your personal information in our custody
3. object to the processing of part or all of your personal data
4. Update or delete your data

Sharing Your Information

Your personal information in Tunza Bora systems is not shared with third parties unless in the following cases:-

1. when you request and consent
2. Legal reasons-we shall share your personal information to meet any applicable law, regulation, legal process or enforceable government request
3. detect, prevent or otherwise address fraud, security or technical issues

Keeping Your Information Secure

Our products and services are made with strong security features to ensure your information is protected from unauthorized access, disclosure or harm Our technical team is working round the clock to ensure your information is secure by leveraging on latest security to stay ahead of people with ill motives. Our systems are secured with a firewall to automatically reject suspicious login attempts from blacklisted IP addresses. The physical access to the servers is also restricted to only authorized personnel.

Terms and Conditions

Please visit our terms and conditions page to read the terms governing the use of our online services at Tunza Bora Terms and Conditions

Your Consent

By using our online services, you consent to this privacy policy and agree to our terms and conditions

Changes to our Privacy Policy

We regularly review this policy to ensure compliance with the laws both locally and internationally. When we make such changes, we shall post them on this page

Contacting Us

Should you have any questions regarding this privacy policy, you may contact us using the handles below;